Shipping Policy

Thank you for shopping with us. We are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below for important information about processing times, shipping methods, and delivery expectations.

Order Processing

• All orders are processed within 1–3 business days (excluding weekends and holidays).
• Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
• During high-volume periods, product launches, or holidays, processing times may be slightly delayed.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

• Standard Shipping: 1-15 business days
• Express Shipping: 1–3 business days
• International Shipping: 7–21 business days

Please note that delivery times are estimates and may vary due to carrier delays, customs processing, weather conditions, or other unforeseen circumstances.

International Shipping

We ship to select international destinations. Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

We are not responsible for delays caused by customs clearance procedures.

Tracking Your Order

Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.

Lost, Stolen, or Delayed Packages

We are not responsible for lost or stolen packages marked as delivered by the shipping carrier. If your package is delayed or missing, please contact the carrier directly or reach out to our support team for assistance.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. We are not responsible for orders shipped to incorrectly entered addresses.

If you notice an error in your shipping details, contact us as soon as possible at lisapatterson6975@outlook.com.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery with photos of the damaged item and packaging. We will work to resolve the issue promptly.

Contact Us

If you have any questions about shipping or your order, please contact us at:

• Email: lisapatterson6975@outlook.com
• Business Hours: Monday – Friday, 9:00 AM – 5:00 PM